Frequently Asked Questions (FAQ)

Q. Is ordering online secure?
A. Yes! We take the utmost care with the information you provide when placing an order on our website. All details you share during the ordering process are kept strictly confidential and accessible only to authorized staff. Our team stays up-to-date with the latest security and privacy practices to ensure your safety. If you have any concerns about online ordering security at girletic.store, please email us at aimangoods19@gmail.com.

Q. How do I place my order?
A.

1. Click on the product you want to buy.

2. Click on “Add To Cart”.

3. To add more items, browse other products and add them to your cart.

4. Once ready, click “Cart” in the menu bar.

5. Scroll down and click “Proceed to Checkout”.

6. Fill in your billing details and review your order (including total cost).

7. Click “Place Order” to confirm.

8. You will receive an order confirmation email shortly.

9. We currently offer Cash on Delivery (COD) as a payment option.

Q. How do I cancel an order on girletic.store?
A. If you have an account, log in to cancel your order. Guests can call our helpline during office hours to cancel. You can also cancel your order during the final confirmation call.

Q. What is your returns policy?
A. Please visit our Return Policy page for full details.

Q. What is your refund policy?
A. Please visit our Refund Policy page for full details.

Q. What is your shipping cost?
A. We offer Free Shipping on all orders.

Q. Which service do you use for shipping?
A. We ship using M&P, TCS, and Leopards Courier Services.

Q. How long does delivery take?
A. Orders are delivered within 2–3 working days after your confirmation call.

Q. How can I order an out-of-stock product?
A. You can pre-order any out-of-stock item by contacting us via call or email at aimangoods19@gmail.com.